Returns & Exchanges
At CableOrganizer, we want to ensure your wire management projects are a success by offering a 30-day return window for most unused products in their original packaging. Please note that custom-cut items, such as specific lengths of braided sleeving or heat shrink, are generally non-returnable.
Return Process
- 1.Request an RMA
Log into your account or contact our customer service team to request a Return Merchandise Authorization (RMA) number within 30 days of delivery.
- 2.Pack Your Items
Securely pack the unused electronics or cable management accessories in their original manufacturer packaging to ensure they are not damaged during transit.
- 3.Label and Ship
Clearly write your assigned RMA number on the outside of the shipping box and send the package to our designated returns warehouse using a trackable carrier.
- 4.Inspection and Refund
Once our technicians inspect the returned goods for quality and completeness, we will issue a refund to your original payment method, minus any applicable restocking fees.