Frequently Asked Questions
Everything you need to know about managing your cables and components.
How do I determine the right size of cable wrap for my setup?
To find the perfect fit, bundle your cables together and measure the total diameter. We recommend choosing a wrap or sleeve with a slightly larger diameter than your bundle to ensure flexibility and ease of installation.
What is the difference between plenum and non-plenum rated cables?
Plenum-rated cables are designed with fire-retardant jackets that emit low smoke, making them mandatory for installation in air handling spaces. Non-plenum cables are standard and suitable for general use in walls or open office areas.
Do you offer bulk discounts for large-scale infrastructure projects?
Yes, we provide tiered pricing and bulk discounts for contractors and enterprise clients. Please contact our sales team directly for a custom quote on high-volume orders.
What is your return policy for cut-to-length products?
Items that are custom-cut to specific lengths, such as certain types of heat shrink tubing or wire looms, are generally non-returnable. Please verify your measurements carefully before placing your order.
How long does shipping typically take for in-stock items?
Orders for in-stock items placed before 2:00 PM EST typically ship the same day. Standard ground shipping usually takes 3-5 business days depending on your location within the continental United States.
Are your cable management solutions compliant with international safety standards?
Most of our products are UL-listed, RoHS compliant, and meet relevant CSA standards. Specific certifications can be found on the individual product specification sheets.